Shipping policy

Thank you for shopping with Prosper Gate. We are committed to delivering your home décor, kitchen, bathroom, and living products as quickly and safely as possible. This Shipping Policy outlines important information about how we process and ship orders.

Order Processing Time

All orders are processed within 1–3 business days after payment has been successfully confirmed.

Orders are not processed, shipped, or delivered on weekends or public holidays. During peak seasons or promotional periods, order processing times may be slightly longer.

If we experience a high volume of orders, shipments may be delayed by a few additional days. If there is a significant delay in processing your order, we will notify you via email.

Shipping Time

Once your order has been processed and shipped, estimated delivery times are:

United States:
7–12 business days

Please note that delivery times are estimates and may vary depending on your location, shipping carrier delays, weather conditions, or other unforeseen circumstances.

Shipping Costs

Shipping costs are calculated at checkout based on your location, order size, and selected shipping method.

From time to time, Prosper Gate may offer free shipping promotions, which will be clearly stated on the website.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number. This allows you to track the status and delivery progress of your order.

Please allow 24–48 hours for tracking information to update.

Shipping Address

Customers are responsible for providing accurate shipping information at checkout.

Prosper Gate is not responsible for orders shipped to incorrect addresses provided by the customer. If you notice an error in your shipping address, please contact us as soon as possible.

Lost or Stolen Packages

Prosper Gate is not responsible for lost or stolen packages that have been confirmed as delivered by the shipping carrier.

If your package is marked as delivered but you have not received it, we recommend contacting the shipping carrier directly or checking with neighbors or your local post office.

Damaged Items

If your order arrives damaged or defective, please contact us within 48 hours of receiving your package. Please include photos of the damaged item and packaging so we can assist you with a replacement or refund.

International Shipping

At this time, Prosper Gate primarily ships within the United States. If international shipping becomes available, this policy will be updated accordingly.

Contact Us

If you have any questions regarding shipping, please contact us:

Prosper Gate
1109 Blankets Creek Dr
Canton, Georgia 30114
United States

Email: support@prospergatellc.com
Phone: 470-210-6799